Alternatives to Zendesk
Ranked by capability overlap. Money plays no part in the order.
Build chatbots without code, also for WhatsApp
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
—Live chat and the Lyro AI chatbot for stores and SMBs
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
Help desk from Freshworks with the AI assistant Freddy
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
—AI agent for customer service at large companies
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
—Dutch customer contact inbox with AI, from Utrecht
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
—French customer messaging suite with the Hugo AI agent, priced per workspace
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
German live chat and messaging with AI, focused on the GDPR
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk
—Customer service suite with Fin, an AI agent that resolves questions
Shared capabilities: Customer support chatbot
Overlap 100%(computed)Compare with Zendesk