Tidio
Live chat and the Lyro AI chatbot for stores and SMBs
by TidioSupportedFreshly checkedChecked 29 Sept 2026
Tidio offers live chat, email and social in one inbox, plus Lyro, an AI agent that answers common questions from your own content. Popular with online stores. Note: conversations, AI conversations and flows are billed separately.
Best for
- Stores wanting a chatbot quickly
- Small teams with one shared inbox
Not ideal for
- People wanting one predictable all-in price
Limitations
- Three separate usage meters make total cost hard to predict
DNA
- Level
- Beginner
- Platforms
- Web, iOS, Android
- FreeFree≈ €0Supp.
50 conversations per month, one-time 50 Lyro AI conversations
Sources and evidence
- Status
- Supported
- Confidence
- 59/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Sources
- [Official site] Tidio pricing (tidio.com)
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- StarterUS$29/mo≈ €25.54Supp.
100 billable conversations
Sources and evidence
- Status
- Supported
- Confidence
- 59/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Sources
- [Official site] Tidio pricing (tidio.com)
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- GrowthUS$59/mo≈ €51.96Supp.
From 250 billable conversations
Sources and evidence
- Status
- Supported
- Confidence
- 59/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Sources
- [Official site] Tidio pricing (tidio.com)
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- Lyro AI Agent (add-on)US$39/mo≈ €34.35Supp.
50 Lyro AI conversations per month
Sources and evidence
- Status
- Supported
- Confidence
- 59/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Sources
- [Official site] Tidio pricing (tidio.com)
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
Facts
- Free plan
- yes Supp.
Sources and evidence
- Status
- Supported
- Confidence
- 59/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Sources
- [Official site] Tidio pricing (tidio.com)
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- Free trial
- unknown
- Commercial use on free plan
- unknown
- Watermark on free plan
- unknown
- API
- unknown
- Open source
- unknown
- Self-hostable
- unknown
- Platforms
- Web, iOS, Android Unver.
Sources and evidence
- Status
- Unverified
- Confidence
- 57/100
- Method
- editorial
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Tidio's pricing page lists five plans: Free, Starter ($29/mo), Growth ($59/mo), Plus ($749/mo), and Premium (contact sales)… The Free plan offers 50 conversations… plus a one-time 50 Lyro conversations… The Lyro AI Agent add-on starts at $39 per month"
Editorial knowledge; pending automated verification.
Sources
- [Official site] Tidio website (tidio.com)
- Runs on model
- unknown
Timeline
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