Crisp
French customer messaging suite with the Hugo AI agent, priced per workspace
by Crisp IMSupportedFreshly checkedChecked 30 Sept 2026
France-based Crisp bundles live chat, email, social and a help center in one inbox, with Hugo, an AI agent for automatic replies. You pay per workspace rather than per agent, which suits teams.
Best for
- Teams that don't want per-seat pricing
- People who prefer a European provider
Not ideal for
- Needing the knowledge base and bot builder on the cheapest plan
Limitations
- Knowledge base and bot builder start at Essentials ($95/month)
DNA
- Level
- Beginner
- Platforms
- Web, iOS, Android, Windows, macOS
- FreeFree≈ €0Supp.
2 seats
Sources and evidence
- Status
- Supported
- Confidence
- 41/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Sources
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- [Secondary source] myaskai.com (myaskai.com)
- MiniUS$45/mo≈ €39.63Supp.
4 seats, $5 AI credits
Sources and evidence
- Status
- Supported
- Confidence
- 41/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Sources
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- [Secondary source] myaskai.com (myaskai.com)
- EssentialsUS$95/mo≈ €83.66Supp.
10 seats, $25 AI credits, knowledge base and chatbot builder
Sources and evidence
- Status
- Supported
- Confidence
- 41/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Sources
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- [Secondary source] myaskai.com (myaskai.com)
- PlusUS$295/mo≈ €259.80Supp.
20 seats, $75 AI credits
Sources and evidence
- Status
- Supported
- Confidence
- 41/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Sources
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- [Secondary source] myaskai.com (myaskai.com)
Facts
- Free plan
- yes Supp.
Sources and evidence
- Status
- Supported
- Confidence
- 41/100
- Method
- web research (secondary sources)
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Sources
- [Secondary source] dragapp.com (dragapp.com)
- [Secondary source] eesel.ai (eesel.ai)
- [Secondary source] myaskai.com (myaskai.com)
- Free trial
- unknown
- Commercial use on free plan
- unknown
- Watermark on free plan
- unknown
- API
- unknown
- Open source
- unknown
- Self-hostable
- unknown
- Platforms
- Web, iOS, Android, Windows, macOS Unver.
Sources and evidence
- Status
- Unverified
- Confidence
- 57/100
- Method
- editorial
- Observed
- 29 Sept 2026
- Confirmed on the official source
- Not yet confirmed verbatim on the official source
Evidence
Web search summary: "Crisp's 2026 plans are Free ($0, 2 seats), Mini ($45, 4 seats), Essentials ($95, 10 seats), and Plus ($295, 20 seats, then $10 per extra seat), each priced per workspace per month… AI credit allowance… $5 on Mini, $25 on Essentials, $75 on Plus"
Editorial knowledge; pending automated verification.
Sources
- [Official site] Crisp website (crisp.chat)
- Runs on model
- unknown
Timeline
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